About Altaworx
20 Years of Telecom Leadership
At our core, we’re builders.
We believe in growing and evolving as a company, yes, but first as individuals. That means embracing change, learning continuously, and striving to improve every day. We take ownership of our work and our responsibilities, holding ourselves accountable to each other and to our mission.
We operate by helping first. Whether supporting a teammate, a partner, or a customer, we lead with humility and a willingness to serve. We believe respect is foundational, and we foster a culture where everyone’s voice is heard and valued.
We also believe that enjoying the work matters. Creating a positive, engaging environment helps us stay motivated, collaborative, and connected. When people enjoy what they do and who they do it with, great results follow.
This culture is what drives our innovation and long-term partnerships. It is why we have thrived for two decades and why we are just getting started.
Altaworx isn’t just where we work. It’s who we are.
Meet the Team
Executive Team

Rickie Richey
Owner and CEO

Keith Singler
President and CRO

Jamie Brown
CTO

Jaime Rawden
COO
Finance and Billing

Cierra Madison
Director of Finance

Jamie Robinson
Chief of Staff

Luke Killam
Financial Analyst I

Misty Raynsford
Financial Analyst I

Cassandra Loiola
Billing Lead I

Melanie Lubitz
Billing Lead II
Infrastructure and Technology

Alana Williams
AMOP Client Support Specialist

Otis Morris
QA & Automation Specialist

Edwin Miller
Tier 3 Engineer
Operations

Matthew Conklin
Director of Operations

Tanner Johnson
Tier 2 Support Technician

Mimi Jernigan
Mobility Services Manager

William Colclasure
Implementation Coordinator

Liz Sims
Project Management Coordinator
Revenue Operations

Claire Schummer
Director of Business Development

Mitzi Gilchrist
Global Account Manager

Britton Rivenbark
Marketing Coordinator

Megan Groner
Quoting Specialist
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