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About Altaworx

20 Years of Telecom Leadership

At our core, we’re builders.

For over two decades, Altaworx has thrived in an industry defined by constant change. But our success has never been just about technology. It is about the people behind it. At our core, we are a team that values curiosity, humility, and a shared drive to be the best.

We believe in growing and evolving as a company, yes, but first as individuals. That means embracing change, learning continuously, and striving to improve every day. We take ownership of our work and our responsibilities, holding ourselves accountable to each other and to our mission.

We operate by helping first. Whether supporting a teammate, a partner, or a customer, we lead with humility and a willingness to serve. We believe respect is foundational, and we foster a culture where everyone’s voice is heard and valued.

We also believe that enjoying the work matters. Creating a positive, engaging environment helps us stay motivated, collaborative, and connected. When people enjoy what they do and who they do it with, great results follow.

This culture is what drives our innovation and long-term partnerships. It is why we have thrived for two decades and why we are just getting started.

Altaworx isn’t just where we work. It’s who we are.

Meet the Team

Executive Team

Rickie Richey

Rickie Richey

Owner and CEO

Keith Singler

Keith Singler

President and CRO

Jamie Brown

Jamie Brown

CTO

Jaime Rawden

Jaime Rawden

COO

Finance and Billing

Cierra Madison

Cierra Madison

Director of Finance

Jamie Robinson

Jamie Robinson

Chief of Staff

Luke Killam

Luke Killam

Financial Analyst I

Misty Raynsford

Misty Raynsford

Financial Analyst I

Cassandra Loiola

Cassandra Loiola

Billing Lead I

Melanie Lubitz

Melanie Lubitz

Billing Lead II

Infrastructure and Technology

Alana Williams

Alana Williams

AMOP Client Support Specialist

Otis Morris

Otis Morris

QA & Automation Specialist

Edwin Miller

Edwin Miller

Tier 3 Engineer

Operations

Matthew Conklin

Matthew Conklin

Director of Operations

Tanner Johnson

Tanner Johnson

Tier 2 Support Technician

Mimi Jernigan

Mimi Jernigan

Mobility Services Manager

William Colclasure

William Colclasure

Implementation Coordinator

Liz Sims

Liz Sims

Project Management Coordinator

Revenue Operations

Claire Schummer

Claire Schummer

Director of Business Development

Mitzi Gilchrist

Mitzi Gilchrist

Global Account Manager

Britton Rivenbark

Britton Rivenbark

Marketing Coordinator

Megan Groner

Megan Groner

Quoting Specialist

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