Contact Us
Our service team can help you with any questions you may have. We have several options for connecting with our service team .
General Inquiries: 1-844-387-7383
Fax: 1-888-470-7918
Email: sales@altaworx.com
Customer Support
For anytime access to customer support, email our team at support@altaworx.com.
For Out of Service or Trouble Tickets, 24 hour 7 days a week.
1-844-387-7383 option 2 during normal business hours, or for emergencies after hours 844-866-5668
For Billing, Credits, General Questions and Account Management
1-844-387-7383 Option 3
Support Tickets
To open and track support tickets
altaworx.zendesk.com
Operations
For New Services, Moves, Adds & Changes
sales@altaworx.com
Provisioning and modification of existing dedicated orders or service — T-1 or Toll-Free
1-844-387-7383 option 4
Premier Account Management
Additional dedicated circuits for current and other locations; and general account assistance or disconnections. Please contact your Assigned Premier Account Representatives at 1-844-387-7383 option 1 or email sales@altaworx.com.
Corporate Headquarters
455 Magnolia Ave, Suite B
Fairhope, AL 36532