Altaworx Blog and Insights

Why Growing Businesses Are Moving to Hosted VoIP and Unified Communications as a Service

MSPs Adding Telecom to Their Services: 5 Mistakes to Avoid

MSPs adding telecom to their services see a logical extension of the work they already do. Clients trust them with networks, endpoints, cloud environments, and security, so mobility, voice, and connectivity appear to fit naturally. However, telecom is not simply...

White-Label Telecom: A Guide for MSPs

White-Label Telecom: A Guide for MSPs

White-label telecom gives MSPs a way to sell mobility, voice, broadband, IoT connectivity, and related services under their own brand. It can create meaningful recurring revenue and deeper customer relationships, but it also puts your reputation behind every...

SIP Trunking vs Hosted PBX vs UCaaS

SIP Trunking vs Hosted PBX vs UCaaS

You are shopping for a new phone system, or at least trying to figure out if you need one, and three terms keep coming up. Understanding SIP trunking vs hosted PBX vs UCaaS is the first step toward making a confident decision. The problem is that vendors use...

Telecom Partner Checklist: 10 Things Every IT Leader Should Demand

Telecom Partner Checklist: 10 Things Every IT Leader Should Demand

If you're an IT leader at a mid-size or enterprise company, you already know that telecom management consumes far more of your week than it should. Before you sign or renew with any provider, you need a clear telecom partner checklist that separates real...