Altaworx Blog and Insights

Enterprise Telecom Expense Management: Is Your Business Overpaying?

Mid-market and enterprise companies lose up to 12% of their telecom budget to billing errors, zombie lines, and mismatched rate plans...and most don’t even know it. Enterprise telecom expense management has never been more complex, or more critical. As carriers invest...

AI in Business: Why Human Connection Still Wins Deals

AI in Business: Why Human Connection Still Wins Deals

Watching the Super Bowl this year, one thing stood out immediately: AI owned the commercial breaks. According to the New York Times, 15 of the 66 ads featured artificial intelligence in some way. The message was impossible to miss. AI is here, it’s funded, and it’s...

The Hidden Cost of Competing on Price

A Business Is Only as Strong as the Customers It Supports A business is only as strong as the people and customers it supports. When companies begin prioritizing internal efficiencies over customer experience, cracks start to form and customers notice. These cracks...

Customer Trust Is the Real Opportunity in Telecom for MSPs

Customer Trust Is the Real Opportunity in Telecom for MSPs

MSPs are joining forces to deliver a full technology stack to their clients. For MSPs, this presents a massive opportunity to make customers stickier and build additional recurring revenue, so why wouldn’t you do it?

Altaworx and IoT Innvoation

Altaworx and IoT Innvoation

CEO and Founder of Altaworx, Rickie Richey, talks shop about the complexity of Billing and Taxation in IoT as well as the vital role of the Integrator. Here are some points Rickie makes in the video below about other companies, how they charge their customers, and how...