Altaworx Agent Program

Altaworx provides our agents with a great customer experience. Our hosted voice, data, mobility, wireless and IoT services, backed by the major carriers, give our agents a vast portfolio when providing solutions for their customers’ business. We make working with us simple by assisting our agents with the setup process and by having a team of knowledgeable, responsive experts available around-the-clock to resolve requests as they arise. Together with our agents, we deliver a range of individualized, ongoing support, from quotes and pricing to sales expertise to pre-configurations and much more.

 

 

Evergreen Commissions

Recurring commissions are paid to you for as long as your customer is under contract. Use our Evergreen Commission Calculator to see how we compare to traditional commission structure.

 

 

Superior Customer Service

Our team of knowledgeable, responsive experts are available around-the-clock to respond quickly and provide the fastest resolution possible.

 

 

Reduced Customer Service Time

We troubleshoot outages, installation issues, contact multiple providers for multiple locations, keep track of circuit ID’s and billing telephone numbers. This saves your company time and money. If your customer has a maintenance contract with you, this reduces the time you spend working on things you don’t get paid for.

 

 

One Call, Full Responsibility

Single point of contact for each element of your communication solution. We take responsibility end-to-end, eliminating the hassle of multiple calls for support, long hold times and finger pointing between providers.

 

 

 

 

Highly Recognized

For five years in a row, we received the AT&T Alliance Channel Solution Provider Champions award, given only to the most trusted and productive AT&T agents. We were also the first member of AT&T’s Partner Exchange program and the first to reach Platinum Status as a top provider.

 

 

 

 

 

Training

Your channel manager will visit you and your staff on a regular basis to discuss new products and trends as they relate to emerging technologies in the wired, wireless and UCaaS industries. We also place an importance on training our agents on sales and installation techniques.

 

 

 

 

If you are more interested in our White Label Reseller Program, please visit

www.catapult-launch.com to learn more.