Altaworx was founded in 2001 by Rickie Richey as Enterprise Telephony Group, Inc., to address the emerging demand for Voice over Internet Protocol (VoIP) business telephone systems. His vision was to build a company that not only provided leading edge technology, but also focussed on helping customers drive revenue, control expenses, increase productivity and operate more efficiently. To maximize impact, Altaworx became a member of the BellSouth Business Partner Program (now AT&T Alliance Channel). Positive customer impact and superior sales performance led Altaworx to be named a Gold Partner.
Recognizing the potential of AT&T’s Partner Exchange (APEX) program, Altaworx was the first company to join the program in 2013. Today, the program generates revenue of $60 billion and continues to grow. As a member of APEX, Altaworx is able to purchase and resell AT&T IP voice, data and mobility products. Altaworx bundles these products with its Hosted PBX and SIP trunking solutions.
The APEX program enables Altaworx to extend its reach to a wider variety of customers, including government, education and medical organizations. Altaworx has thrived in this program. In 2014, Altaworx received the Platinum Ascend Award for being one of the top producers in the APEX program. In 2016, Altaworx became the first partner to reach Platinum Elite Status.
Today, Altaworx operates its cloud-based voice solutions from two AT&T data centers located in Dallas, TX and Atlanta, GA. The company has expanded its footprint across the country and now serves customers in twenty-three states, Canada, and Mexico.
With so many alternative solutions available in today’s market, the challenge remains the same for those charged with evaluating and selecting a solution that best meets the needs of their organization. Whether you are interested in selling our products or purchasing them for your business, our goal is to provide the tools to help you accomplish your business goals.
We meet with you to discuss your business goals and gain insight about the processes in place.
With your goals in mind, we customize a plan that best meets your needs.
Once your solution is in place, we provide continued support to ensure your business is on its way to success.